Terms of Use & Privacy Policy
Please read these terms carefully before using our website.
Last updated: January 1, 2025
Terms of Use
By accessing and using the Blount County Water Authority website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.
Use of Website
This website is provided for informational purposes and to facilitate customer service interactions. You agree to use this site only for lawful purposes and in a manner that does not infringe the rights of others.
Online Payments
Online bill payments are processed through a secure third-party payment portal. Blount County Water Authority does not store your payment card information. By using the online payment system, you agree to the terms of the payment processor.
Privacy Policy
Blount County Water Authority is committed to protecting your privacy. We collect only the information necessary to provide water service and process payments, including your name, service address, contact information, and account details.
Information We Collect
We may collect personal information you provide when you contact us, set up service, or pay your bill. This includes name, address, phone number, email address, and payment information. We do not sell or share your personal information with third parties except as required by law or to process your payments.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though this may affect some website functionality.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to our website.
Changes to This Policy
Blount County Water Authority reserves the right to update these Terms of Use and Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised terms.
Contact Us
If you have questions about these terms or our privacy practices, please contact us at 205-625-5100 or visit our office at 18 Arena Drive, Cleveland, AL 35049.