What do i need to establish new service?

Residential Property Owners

A notarized deed showing ownership of the property

A valid government-issued photo ID (such as a driver's license)

Residential Renters

A signed lease agreement between the property owner and tenant

A valid government-issued photo ID (such as a driver's license)

A notarized deed showing ownership of the property

Business Accounts

Documentation showing the legal business entity, such as:

  • Corporation
  • LLC (Limited Liability Company)
  • Partnership
  • Sole Proprietorship

Documentation demonstrating that you are an authorized signer for the business

A valid government-issued photo ID (such as a driver's license)

Please note that all required documentation must be received and approved before service can be established. If you have questions or need assistance, please contact our office at 205-625-5100.


FAQ's

Common inquiries answered to ensure you have the information you need

What should I do if I experience a water supply interruption?
If you experience any interruption in your water supply, first check your plumbing fixtures or appliances for any issues. If everything appears normal on your end, please contact our customer service team immediately. We are available to assist you, assess the situation, and provide timely updates.
How can I find out about the water quality?
We prioritize transparency and provide regular water quality reports to our community. You can access our most recent water quality report on our website or request a hard copy by contacting our customer service. For specific inquiries about contaminants or testing results, our team is here to provide you with detailed information.
What should I do if I experience low water pressure in my home?
If you experience low water pressure, first check to see if your neighbors are having the same issue, as it may be a system-wide problem. If not, check your main shut-off valve to ensure it is fully open. Additionally, you can inspect your faucets and regulator for clogs or build-up and ensure your water filter or softener isn't malfunctioning. If the issue persists, please contact our customer service at Blount County Water for assistance.
How can I report a water leak or other issues with my water service?
If you notice a water leak or any other issues with your water service, please report it immediately by calling our customer service line at (205) 625-5100 or afterhours at (205) 625-5103. Our team is available 24/7 to assist you and ensure that your concerns are addressed promptly.
What should I do if my water bill seems unusually high?
If you notice an unusually high water bill, first check for any leaks in your home, such as dripping faucets or running toilets. If everything appears normal, contact our customer service team at Blount County Water for assistance. We can help investigate any discrepancies and ensure your billing is accurate.
How can I report a water leak or outage in Blount County?
If you experience a water leak or outage, please contact our customer service team at (555) 123-4567. You can also report issues through our website under the 'Contact Us' section. Our team is available 24/7 to address any emergencies and ensure that your service is restored as quickly as possible.