Do I have any responsibilities as a customer?
Customers have the following responsibilities:
- Provide notice and necessary information to us when opening and closing an account.
- Pay bills on time.
- Notify us in a timely manner.
- Keep access to the meter clear and visible at all times. Refrain from parking cars, planting trees or shrubs, etc. on or near the meter box.
- Protect your meter from damage.
- Secure your property against theft of water
Where and How can I Pay my Bill?
- You can pay your bill online by Visa, MasterCard, or Discover Card
- At our drive-through or walk-in location at 18 Arena Dr. Cleveland, AL 35049
- By mail at P.O. Box 609 Cleveland, AL 35049.
How do I pay Online?
Create an account online by clicking here. You can pay your bill online by Visa, MasterCard, or Discover Card.