FAQs

Do I have any responsibilities as a customer?

Customers have the following responsibilities:

  • Provide notice and necessary information to¬†us when opening and closing an account.
  • Pay bills on time.
  • Notify us in a timely manner.
  • Keep access to the meter clear and visible at all times. Refrain from parking cars, planting trees or shrubs, etc. on or near the meter box.
  • Protect your meter from damage.
  • Secure your property against theft of water

Where and How can I Pay my Bill?

You can pay your bill online by eCheck or using your Visa, MasterCard, or Discover Card at www.blountcountywater.com, at our drive-through or walk-in location at 18 Arena Dr. Cleveland, AL 35049, or by mail at P.O. Box 609 Cleveland, AL 35049.

How do I pay Online?

Sign up for a profile at www.blountcountywater.com. You can pay your bill online by eCheck or with your Visa, MasterCard, or Discover Card.